Shipping & FAQ

Shipping Information

Orders are typically processed within 3–5 business days.

Once your order ships, tracking information will be provided via email.

Shipping times may vary during holidays, special events, live sales, or periods of high order volume.

Frequently Asked Questions

What is a Veil Pull?

A Veil Pull is a mystery experience where treasures are selected at random from our collection. Every pull is unique and may include crystals, journals, books, charms, altar tools, candles, spiritual supplies, and other magical finds.

What is an Intuitive Pick?

Intuitive Picks are thoughtfully selected based on the energy, intentions, or preferences you share with us. These selections are more personalized than a traditional mystery pull.

Are all items random?

Veil Pulls are mystery experiences and items are selected at random. Intuitive Picks are selected with intention and personalization in mind.

Can I request specific themes?

You may include preferences, favorite colors, interests, or intentions with your order. While we cannot guarantee specific items, we will do our best to accommodate requests when possible.

Do you accept returns?

Due to the nature of mystery items and intuitive selections, returns are generally not accepted. If your order arrives damaged or there is an issue with your shipment, please contact us and we will work to make it right.